Privacy Policy

We respect your privacy and are committed to protecting your personal data

November 3, 2025

1. Scope and Purposen Tujuan

This Privacy Policy governs the collection, acquisition, processing, storage, retention, utilization, transmission, disclosure, and deletion of Personal Data conducted by PT Galenium Pharmasia Laboratories (“Company”). This Policy is prepared in accordance with Law No. 27 of 2022 concerning Personal Data Protection (“PDP Law”) and other applicable regulations.

2. Definition of Personal Data

Personal Data refers to any data relating to an identified or identifiable individual as defined under the PDP Law, including but not limited to name, email address, phone number, company name, and other information submitted through the Company’s website.

3. Categories of Data Collected

The Company may collect the following Personal Data:

  • Identity Data: name, title, company
  • Contact Data: email, phone number
  • Electronic Data: IP address, browser information
  • Additional data voluntarily submitted by users


4. Legal Basis for Processing

Processing of Personal Data is conducted based on:

  1. Explicit consent from the Data Subject
  2. Fulfillment of legal obligations
  3. Legitimate business interests in providing services

5. Purpose of Processing

Personal Data is processed for:

  • Communication related to products/services
  • Responding to questions or requests
  • Marketing, promotional updates, newsletters
  • Business development and client engagement
  • Compliance and audit purposes

6. Retention Period

Personal Data will be retained only for as long as necessary to fulfill its processing purposes, unless required otherwise by law.

7. Data Sharing and Disclosure

The Company may share Personal Data solely with authorized third parties that support internal operations. The Company does not sell or trade Personal Data.

8. Data Subject Rights

Data Subjects are entitled to:

  • Access their Personal Data
  • Request correction, update, or deletion
  • Withdraw consent
  • Restrict processing
  • File a complaint to the supervising authority

9. Data Security

The Company applies administrative, technical, and physical safeguards to ensure the integrity and confidentiality of Personal Data.

10. International Transfer

If Personal Data must be transferred outside Indonesia, the Company ensures all legal protections required under the PDP Law are fulfilled.

11. Policy Amendment

This Policy may be updated periodically and changes will take effect upon publication.

12. Contact Information

For requests or inquiries regarding this Privacy Policy:

📧 toll@galenium.com

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