Frequently Asked Questions

Find answers to frequently asked questions

What is Toll Manufacturing service?

Toll Manufacturing (Toll In) is a contract manufacturing service where we assist partners in the process from product development to finished goods production. You may bring your own formula, or we can support you from concept, formulation, to market-ready product — all in compliance with GMP standards and BPOM regulations.

What types of products can be manufactured at your facility?

We offer manufacturing services for a wide range of pharmaceutical and cosmetic products, including:

  • Topical preparations (cream, gel, ointment, lotion)
  • Liquid products (toner, serum, mouthwash, spray)
  • Tablets and caplets
  • Personal care products

For special product types, our technical team will assess formulation and process feasibility.

Can I bring my own formula for production?

Yes, you may bring your own formulation. Our R&D team will conduct technical and stability evaluations to ensure your product can be produced safely and consistently according to our quality standards.

Can you also assist with new formula development?

Absolutely. Our experienced formulation team is ready to help you develop new products based on your concept brief, market target, and preferred active ingredients.

Does your service include BPOM registration?

Yes, we provide BPOM product registration support, including the preparation of technical documents, dossiers, and required stability data.

What is the minimum order quantity (MOQ) for production?

The MOQ varies depending on the product type and production line capacity. For cosmetics, it typically starts from several thousand units, while for pharmaceuticals it depends on the minimum batch size required for validation. Our team will provide an estimate after reviewing your formulation.

What is the collaboration process for Toll Manufacturing at Galenium?

The partnership process generally consists of 5 key stages:

  1. Product Consultation & Briefing
  2. Formulation & Sample Development
  3. Stability & Compatibility Testing
  4. Registration & Production Preparation
  5. Commercial Production & Delivery

All stages are communicated transparently with progress updates provided to our partners.

Can I visit the production facility before starting the collaboration?

Yes, we welcome on-site visits or virtual plant tours by appointment. This allows you to see firsthand the quality standards and systems we implement.

What are Galenium’s advantages as a Toll Manufacturing partner?

  • Over 50 years of experience in the pharmaceutical and cosmetic industries
  • CPOB and ISO certified facilities
  • Strong in-house R&D capabilities
  • Dedicated technical and regulatory teams
  • Commitment to quality, timeliness, and partner confidentiality

How can I start a collaboration or request a quotation?

You can fill out the Toll Manufacturing Request (TMR) form on our website or contact us via email at toll@galenium.com. Our team will follow up to understand your product requirements and provide solutions along with estimated timelines and costs.